Leadership
Etiquette in Meetings
Information
provided from the District President Notebooks
1. Think about the
group dynamics we discussed earlier; as a leader
you need to recognize the various roles group
members are taking, and think about the kind of
roles you are taking.
2. Work for a
balance of being businesslike and allowing people
to interact in casual/fun ways. If you, as a
leader, are perceived as too brisk and
businesslike and task-oriented by others, you may
have difficulty being accepted as a group member
as well as a leader. Remember, what's
important in a group setting is not what you
think you are doing, but how others perceive and
interpret what you are doing.
3. As a
leader, you will be responsible for limiting
discussions and setting time parameters for
various activities. When deciding how much time
to spend on a certain issue, think first about
how complex the task should be, and how important
it is to the group. Obviously, more important and
complicated tasks should be given more time than
less important and more clear-cut tasks. A
significant part of your role as a leader is
clarifying for others where the group is in terms
of solving a problem or working through an
issue. Leaders need to be "reality
testers", and bring up points such as
"Are we spending too much time setting this
schedule?" "This is a major decision;
perhaps we should spend more time thinking about
it before we reach a consensus," and
"Is the color of the poster really that
important?" When challenging the importance
of a point or argument, think about respecting
the person who is presenting the point; while
their idea may not be worthwhile, they certainly
are worthwhile. Think back to
"criticize the behavior, not the
person." Also, try to think about the
group's needs above your own needs in terms of
running the meeting. That is, if you are getting
bored but the group seems to be accomplishing
something by further discussion, it's best to let
it continue until it seems the group has reached
the point of diminishing returns. Discuss
this concept.
4. Keep in mind
that there are different types of meetings that
call for different styles of leadership.
Meetings held just so members of a group can get
together and "catch up" with each other
can be much less formal and task-oriented than
meetings called to handle a specific problem.
5.
Interrupting: When you as a leader believe it's
necessary to interrupt someone, think about
timing as well as that person's feelings.
It usually makes more sense to interrupt
when a sentence is finished than in
mid-word. Try to be considerate of that
person's feelings; acknowledge that you are
interrupting and explain the reason why if
possible. It's best to interrupt only when
it will serve some purpose useful to the group
and its tasks. Do not interrupt just to point out
a small error in grammar, syntax, etc., or to
bring up a tangential point.
6. A good
leader is not a monopolize in meetings; he or she
is rather an effective facilitator who allows
others to participate as much as possible.
This can be partially accomplished by encouraging
others to offer input/ideas and for supporting
them when they do, even if their ideas are not
seen as excellent by the; "That doesn't look
like a realistic option right now, Jack, but I
appreciate your suggesting it." Related to
this is the leader being supportive in discussing
"minority" opinions or views; standing
up for a single dissenting voice so that it can
be heard fairly.
7. In
leading meetings, it's important to be consistent
in enforcing procedures, limiting discussions,
etc., or to be able to explain why
exceptions are being made. Always think about the
reasons for what you are doing; an effective
leader is not arbitrary or capricious unless
really necessary. For example, it might be OK to
be arbitrary about setting a deadline for a
project if the group cannot come to a consensus
on it.
8. Recognize
and utilize other formal and informal leaders in
the group. Respect their leadership and work with
them rather than against them. In most cases it's
more important that the group function
effectively than that you get to always be in
charge. Watch out for "contrary"
leaders; people who possess some leadership
abilities and seem to be using these against the
better interests of the group.
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